FAQ’s
Learn how to outsource image editing with PixelPhant
Frequently Asked Questions
Got a question? We've got answers. If you have any other questions, please email us at [email protected]
How does PixelPhant work?
Will you claim the copyright?
What should I do if I cannot login?
a) Are you sure you are typing the correct Email & Password? Click "Forget password" if you are not sure.
b) If you still having issues during login, send us an email on our Customer Support at [email protected], We will resolve your issue in time.
Do you have a free trial period?
What categories of products do you edit?
Does PixelPhant support RAW files?
How do I receive the files?
In which file formats can I get my files back after editing?
What is a reference picture?
What does the skin retouching service include?
What does the product retouching service include?
What does the high-end retouching service include?
What can I do if I am unhappy with your work?
1. Firstly, request for free correction. Our Retouchers might misunderstand your given instructions. In case of correction, please provide additional instructions and explanation, which helps our Retoucher to know your requirement more properly.
2. In any case, you are sure that this Retoucher will never deliver your desired output, Please ask to change the Retoucher to work on your photos.