11 Remote Working Tools You MUST USE For Your eCommerce Business

June 9, 2021 in eCommerce

11 Remote Working Tools You MUST USE For Your eCommerce Business

The pandemic has sparked the trend of work-from-home, and the way this trend is on a bandwagon, it’s pretty obvious that it’s going to hang around even after the pandemic is over. Interestingly, in Germany, the citizens have even acquired the “Right to Work from Home”! 

Rather than becoming a reason for hampering the work, work from home has in fact proven to be more effective and efficient for the employees.

As per the data collected by TalentLyft:

  • 59% of the American workers say that they’d prefer working from home even after the crisis.
  • 99% of workers say that they’d like to work remotely at least some of the time for the rest of their careers

And according to SkillsCouter:

  • 7 million people in the USA were already working remotely even before the pandemic
  • Businesses that provide work from home as part of their company culture generally experience 25% less employee turnover.
  • 65% of employees believe that they would be more productive and efficient in their roles in a home office than a traditional office work space.

Hence, we can say that work from home has become an essential part of people’s work lives. But to execute remote working in a way that functions effectively, the correct tools and their implementation is necessary.

You need to use the tools that keep your workforce integrated, smart, and highly efficient. There are many remote working tools that you can make use of for smooth transition and adaptation for work from home.

11 Must-Use Remote Working Tools That’ll Nourish Your Workflow

1. Zoom

Remote Working Tools

The number one in our list of must-use remote working tools for eCommerce is Zoom This video communication tool has gained a lot of popularity, especially in the past 6 months.

It’s quick to connect, doesn’t cause static in between, and can connect up to 100 participants for each meeting. In fact, it can connect up to 1000 members via the “Large Meeting” add-on!

Be it an office meeting, a quick discussion, interviews, seminars, or training sessions, you can completely rely on Zoom to encounter a “just like in workspace” experience.

You can even save and document your sessions by recording them and take references whenever required. You can save your training sessions and provide them to new employees rather than taking the same session once again.

Using Zoom for a remote working tool can highly optimize your workflow and save you a lot of time and effort.

2. Slack

Remote Working Tools

Slack is another great communication remote working tool for eCommerce as well as other businesses. It’s a channel-based messaging platform where you and your colleagues can work together more effectively and connect all their software tools and services. 

You all can find every piece of information that you need to do the work in the best way possible – that too, within a secure, professional-grade environment.

Slack enables you to create channels for projects, departments, or just the fun stuff. This remote working tool comes with thousands of integrations and is especially convenient for sales and support teams as you can automate new leads, tickets, etc.

3. Team Viewer

Remote Working Tools

You may think about the problems that may come while working with software or starting something new on the computer. What if it doesn’t work or your computer is hacked, or stuck, or working strange.

This usually happens with your new employees who are not familiar with the software you use in your daily workflow. Though this may happen to your old employees too. At such times, you can’t have your IT guy visit each one’s home and fix the issue.

But what you can do is let your IT or yourself go into your employee’s computer, fix the issue, and leave the digital place. Sounds magical, isn’t it?

However, this is indeed possible with this remote working tool, TeamViewer allows one person to access another’s computer without being physically present.

If you’re the one taking the remote session of your colleague’s computer, then your colleague can see whatever action you perform on her/his computer.

This way you can show her the actions you’re performing, like how to log in, where to access the reports, and where to save files. If there’s a bug, your IT person can access the PC and fix the issue just as she would do in the office.

TeamViewer generates a code on one’s computer. If this code is shared with another person, that other person can use this code to access the PC on which this code was generated.

This remote working tool for eCommerce and other businesses isn’t as complicated as it sounds. In fact, even a kid can use it with ease. You would understand how it works as soon as you install it on your PC.

4. Discord

Remote Working Tools

Discord was originally built for gamers to communicate through group-chatting, but it’s widely used as a remote working tool for many businesses now.

This is a wonderful remote tool for eCommerce that allows you to create voice channels for each team of employees where they can instantly ask questions just by speaking or open video calls to immediately join a meeting.

Similar to Slack remote working tool, Discord’s main benefit is instantaneous message and voice chatting.

This remote working tool is also very popular among developers, as it’s quite easy to create bots that can execute several tasks.

5. GSuite

Remote Working Tools

Most people associate GSuite with email hosting, but this remote working tool can do much more than that for your eCommerce business.

GSuite includes a variety of apps and features that can come in quite handy. It is the full suite of Google apps like Gmail, Google Drive, Google Docs, Google Sheets, etc.

All these tools are cloud-based and are connected to Google drive. This means that any of your team members can create projects and access them from anywhere and anytime.

GSuite can be a great remote working tool as you can reap a lot of its benefits like:

  • Getting a business email
  • Unlimited storage space
  • Improved team collaboration
  • Enhanced data security
  • Cost-effective

6. Office 365

remote working tool

Microsoft Office 365 for business has been the most used, most useful, and one of the most popular software among professionals. Though a lot of workers were using this software remotely, the pandemic has even raged its use.

As Microsoft Teams enables teammates to sync their work together and access remotely, it becomes one of the best collaboration remote tools.

You can work from anywhere, collaborate easily, always have access to the latest versions of programs, mix and match the given plans, have a secured workspace, and pay just as you may for your Netflix – subscription-wise.

7. Trello

remote working tool

Trello is a virtual incarnation of the Kanban Board. The Kanban board is a Japanese method that is a visual production management system and has made its way to almost every industry as one of the most effective project management techniques.

This remote working tool for your eCommerce business is a cloud-based project management app designed to help individuals and teams to collaborate better and keep their projects organized.

You simply create tasks in a card format, mention details, share files, links, images, and move the card to its appropriate place. This makes it immensely easy for people to keep track of their responsibilities and the rest of the team to stay in sync.

8. Monday.com

remote working tool

Monday.com is a match made for remote working. This wonderful management tool makes it extremely easy to create workflows. You get complete customization and control over whatever you create, such as, Boards, Groups, columns, and Items with your project information in them.

This remote working tool can be used to track and sync the working hours of your remote eCommerce team, collaborate on projects, tasks, and keep track of the entire team and assignment.

The most useful features of Monday.com are:

  • Work allocation
  • Time tracking
  • Dashboards to glance at important things
  • IntegrationsChart View for tracking progress
  • Automation

You can utilize this remote working tool for your eCommerce growth with:

  • Sales pipelines
  • Marketing campaigns
  • Construction planning
  • Event management
  • Bug tracking
  • Design planning
  • Recruitment process
  • Video production planning
  • Progress tracking
  • Product roadmaps
  • Business processes

9. Time Doctor

remote working tool

Time Doctor is the cure of time-wasting habits – that’s what their website says. But this remote working tool is indeed what it claims to be. Here are a few things that you can do with the help of this:

  • Time tracking & employee monitoring
  • Online timesheets and payroll
  • Project management and budgeting
  • Productivity Measuring and summary reports
  • Distraction Alerts
  • Screenshots and activity levels
  • Can be used on all the devices
  • Integrations and API
  • Customization
  • Website and app monitoring
  • Offline time tracking
  • Private and secure
  • Client login access
  • Easy setup and support

Phew, that’s a lot! Some employees might think of it as scrutiny, but that’s not the purpose of this remote working tool for your eCommerce business.

It rather helps the individual to track their productivity and easily see what distracts them and see how productive they were in the last week, day, or month to reflect upon it and improve themselves.

By getting feedback on their own performance will help them keep up the motivation in a remote world where getting first-hand feedback from team members and managers is not easy.

10. Buffer

remote working tool

Buffer is an ultimate social media scheduling tool that works beautifully with remote working teams in your eCommerce business. It makes it easier for you to handle multiple social media platforms in one place rather than going on each one and performing a similar activity turn by turn.

Your social media team can schedule the time and day for your marketing posts to go live. You no longer have to adjust your work hours or be in your time zone to run successful and timely social media campaigns.

11. DragApp

remote working tool

DragApp works inside Gmail and is a shared inbox solution. Most people believe that it’s a place where you share passwords and information. Well, that isn’t completely true. In this remote working too, you can have your personal inbox and a team inbox in the same place, without the need of sharing passwords and logins.

Since a lot of things in a workflow begin as emails, they can easily spread across several tools such as helpDesk, CRM, task management tools.

The purpose of this remote working tool is to eliminate the back and forth from your mailbox to these tools. This saves time and increases your productivity and efficiency.

DragApp also offers a Kanban view, which is an extremely useful option for task tracking. Furthermore, you can effortlessly turn your emails into tasks, add notes and due dates, and even mention colleagues to assign work with the help of this remote working tool for your eCommerce business.



Work from home has become a necessity during the pandemic and is going to be a great way to conduct work with ease and productivity even when the crisis will be over. eCommerce businesses have flourished during this time but just like other workspaces, the back-end work has been affected just as much.

To overcome the issues that may hinder the workflow of the teams, it is required that your online business adopts a few remote working tools to help keep up the pace.

All the remote working tools for eCommerce and every other business mentioned above includes the ones which help sync management, communication, and discipline.

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